Privacy Policy
Crafty7 operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience. Crafty7 is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
"Personal information" refers to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data. We may collect or process the following categories depending on how you interact with us:
Contact Details
Name, address, billing & shipping address, phone number, and email address.
Financial Info
Credit/debit card numbers, account info, transaction details, payment confirmation.
Account Info
Username, password, security questions, preferences and settings.
Transaction Info
Items viewed, added to cart/wishlist, purchased, returned, exchanged, or cancelled.
Communications
Information you include in messages, such as customer support inquiries.
Device Info
Device, browser, network connection, IP address, and unique identifiers.
Usage Info
How and when you interact with or navigate our Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly From You
When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically Through the Services
From your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From Our Service Providers
When we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From Partners or Other Third Parties
Information we receive from our business partners and other third-party sources to enhance our services.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
To process payments, fulfill orders, remember preferences, send account notifications, manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and create a customized shopping experience.
Marketing and Advertising
To send marketing, advertising and promotional communications by email, text message or postal mail, and to show online advertisements based on your activity and purchases.
Security and Fraud Prevention
To authenticate your account, provide a secure payment experience, detect and investigate fraudulent or malicious activity, and protect public safety.
Communicating With You
To provide customer support, be responsive to your needs, and maintain our business relationship with you.
Legal Reasons
To comply with applicable law, respond to legal process, investigate litigation, and enforce potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:
Vendors & Service Providers
Shopify and other third parties for IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
Business & Marketing Partners
To provide marketing services and personalized advertising based on your online activity.
With Your Consent
When you direct or request disclosure, such as for shipping or through social media integrations.
Affiliates
With our affiliates or otherwise within our corporate group.
Legal Obligations
In connection with a merger, bankruptcy, to comply with legal obligations, or to enforce applicable terms of service.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information.
To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy or use the Shopify Privacy Portal to exercise your rights.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.
Right to Access / Know
Request access to personal information we hold about you.
Right to Delete
Request that we delete personal information we maintain about you.
Right to Correct
Request that we correct inaccurate personal information about you.
Right of Portability
Receive a copy of your personal information and request transfer to a third party.
Right to Opt Out
Opt out of the "sale" or "share" of your personal information for targeted advertising.
Communication Preferences
Opt out of promotional emails at any time via the unsubscribe option.
If you reside in the UK or European Economic Area, you may also have the right to object to processing, restrict processing, and withdraw consent. Contact us using the details below to exercise any of these rights.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.
For the EEA, you can find a list of the responsible data protection supervisory authorities at the European Commission's website.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Get in Touch
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please reach out.